The 24-Hour Toll-Free Crisis Line
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This service
provides a 24-Hour counselling service for traumatised
children and their families.
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Our counsellors
provide information, support and assistance to often desperate
children and their families.
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The service is
volunteer-driven and plays a vital role, as it is often the
first "place" abused children turn to for
help.
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Our dedicated
counsellors handle approximately 13 000 calls each month, of
which on average, 3 000 are responsive calls.
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In the past
financial year over 5 000 cases resulted from calls taken at
the Crisis Line.
Clinical Services
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Face-to-face
counselling is offered by highly trained, dedicated social
workers to all children and their families.
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Long-term, on-going
therapy is usually the only way to heal these broken children
- our social workers are highly committed to their
clients.
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Our resident social
workers conduct approximately 350 sessions each month with
children in need and their families.
Community Outreach Programmes
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Childline has many
smaller clinics operating in various townships, Soweto,
Sebokeng, Katorus and Tembisa.
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These projects offer
counselling, school talks, community safe homes and awareness
raising and are easily accessible to the communities.
The Child Rights & Responsibilities Education Project
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This project is
aimed at school children of all ages and involves educational
talks at various schools.
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The aim of the
project is to empower children by teaching them about their
Child Rights, and at the same time, encourage an attitude of
responsibility towards their peers and siblings.
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Our staff and
volunteers reach 3 500 school going children each month with
an anti child abuse message.
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In addition, in the
past financial year 1 200 professionals and lay people were
trained to deal with child abuse.
The Sunlight Safe House Project
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Children who are
lost, abandoned (often due to HIV/AIDS) or abused (and thus
have to be removed from their homes), are offered a place of
security, love and support in Childline's Safe Houses.
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These are homes
within the community where children are placed temporarily,
usually for a few months, while long-term solutions such as
adoption are sought.
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For these extremely
traumatised children and babies, the Safe Houses are havens of
security, love and healing.
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Approximately 1 500
children have received care through the Sunlight Safe House
Project's inception in 1997.
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