ABOUT CHILDLINE GAUTENG

Values

Childline subscribes to the following set of values:

• To operate always within the best interests of the child

• Child centered services that take cognizance of the rights of children and young people within the framework of preserving the family if possible

• To ensure children's voices are heard in all projects

• The delivery of efficient, effective, specialised, culturally sensitive, accessible and supportive social services

• Transparency

• Accountability to: the client and community; the ethics of the social work profession; our partners; and, to the Childline team

• Respect for all class, race, language, religious, cultural and sexual orientations

• Open and direct communication

• The management team, staff and volunteers to reflect all South African cultures

• Development of efficient and effective organizational structures, policies and procedures that will enhance service delivery

• Working within a developmental and empowerment model of social service delivery that respects the client's right to confidentiality within the limitations of the child protection system