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Childline will only break confidentiality
against the wishes of the child, if there is a danger to the
child's life. Sometimes, after talking to a counsellor, a
child may wish Childline to talk to an adult they know on
their behalf, for example, a teacher or family friend. Childline
will do so, and will help the child to talk
directly to that trusted adult. Counsellors will also give
the child information and advice about speaking to the
police and social services, and, if the child decides to do
so, will support the child through that process.
Frequently Asked Questions:
Will the call cost any money?
No. Phoning Childline is a free call to a toll-free number
from any landline.
The call won't cost any money on the phone bill and you can
call us from any phone - at home or anywhere else, even a public
phone.
Just pick up the phone and dial 08000 55555.
Can I call any time?
Yes, we are here for you 24 hours a day, every day.
What if I am the person who is abusing? I know it is wrong,
but I don't know how to stop. Can Childline help ME?
Yes, we can help you. Our trained counsellors are standing by
for your call. By phoning us, you will be taking the first step
in stopping the cycle of abuse.
What if I am not the one being abused, but I know it is
happening to someone in my family?
Phone Childline - we will help you to assist the person who
is being abused, and we will counsel you too.
What if the person being abused isn't in my family?
Encourage the person who is being abused, or someone in their
family to call us.
And call us yourself to report the abuse. Remember, it is
your legal obligation to report any abuse that you know about.
Help us break the cycle of abuse in your community and in South
Africa. Don't wait - Act now.
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