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What can I call Childline Gauteng about?
Children and
young people phone and write to Childline Gauteng about anything - no
problem is too big or too small, even if it is not mentioned on
any of the pages in our website. Some of the things children
phone about are feeling lonely or unloved, worries about their
future, problems about school, bullying, drugs, pregnancy, HIV
and AIDS, physical and sexual abuse, running away and concerns
about parents, brothers, sisters and friends.
When can I call?
You can call ANY TIME, we are here for you 24
hours a day, every day. We are here to help you no matter how
insignificant you may think the problem is. We have trained, caring counsellors
ready to help you sort it out.
How can Childline Gauteng help me?
When you phone Childline Gauteng, you will be able to talk to a counselor - someone who
will listen to you and help you find ways of sorting out your
problems and worries. If you want, the counselor can put you in
touch with other people who can also help you. You can tell the
counselor in your own words what the problem is, all counselors
are trained to speak and understand children at their own level.
Can I write
to Childline instead?
Yes, if you
prefer you can write to Childline Gauteng and one of our counselors will
reply to your letter.
You can write to:
Box 32453
Braamfontein, 2017
Johannesburg
Can I trust Childline Gauteng?
Childline
is
confidential – that means that whatever you say is just
between you and Childline, unless you want us to talk to
somebody on your behalf or you are in great danger. Childline
Gauteng does not
record calls, although other people from Childline may also
listen in to your call to make sure that we can help you the
best way we can.
Do I have to
give my name?
No, not if you
don't want to.
Privacy tip:
Unless you dial another number after calling Childline, the next
person who uses the phone could find out who you called by
pressing the redial button. So, just dial a different number
after you made the call to us.
Is it free
to call from mobile phones?
Unfortunately calls to Childline
on 08000 55555 are not free. So it is better to call us
from a landline
What if I am the person who is abusing? I
know it is wrong, but I don't know how to stop. Can Childline
Gauteng help
ME?
Yes, we can help you. Our trained counsellors
are standing by for your call. By phoning us, you will be taking
the first step in stopping the cycle of abuse.
What if I am not the one being abused, but I
know it is happening to someone in my family or circle of friends?
Phone Childline - we will help you to assist
the person who is being abused, and if needed we will counsel you too.
What if the person being abused isn't in my family?
Encourage the person who is being abused, or someone in their
family to call us. Also call us yourself to report the abuse.
Remember, it is your legal obligation to report any abuse that you
know of. Help us break the cycle of abuse in your community and in
South Africa. Don't wait - Act now. You owe it to the child who is
being abused.
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